Job Summary:

To enhance visual merchandising in Crocs retail stores and strengthen relationships with wholesale partners, this role ensures the highest standards of merchandising excellence. It includes optimizing store staff's technical expertise, executing relevant promotions, identifying product gaps and opportunities, and effectively communicating insights to Head Office. This position has the exciting challenge of travelling between our own stores and in which Crocs products are sold and creating awareness of the brand.

We are looking for an enthusiastic, energetic, confident communicator who is “hungry” to be part of growing the Crocs brand in South African.

Key Responsibilities:

• Be visible in retail and wholesale environments, analysing own and competitor product offerings, sell-through and customer trends
• Be a brand ambassador in terms of communicating the brand personality and attitude in all environments and being passionate about product
• Be proficient and effective on the retail sales floor to engage customers exposed to Crocs products for the first time or develop their brand loyalty further
• Train store staff and customers on Crocs products (footwear & Jibbitz)
• Maintain an in-depth knowledge on Crocs (international and local) and related marketing initiatives
• Conduct effective and frequent “snap-shot stock takes” in the retail and wholesale environments identifying gaps, style opportunities, great sellers and customer requests. Communicate store retail feedback with Head Office teams as required
• Co-ordinate promotional events (with marketing) from concept to implementation and post event reporting
• Weekly site report submissions on Crocs chosen platform – WHS and retail
• Consistent and regular Visual merchandising visits to WHS and Retail stores
• Liaise with store staff on upcoming campaigns, launches and promos and making sure full implementation
• Dealing with Wholesale and retail suppliers for marketing materials and fixtures.

Type of Personality and work ethic:

• Knowledgeable on lifestyle trends and authentic passion for Crocs footwear
• Excellent listening, verbal and written communication skills – ability to take in information for feedback purposes, present and articulate ideas
• Strong commercial awareness
• Strong customer first service focus and flexible in approach
• Self-motivated
• Proactive
• Good time management, multi-tasking and planning skills
• Ability to work independently and as part of a dynamic, diverse team
• A good understanding of how to analyse footwear
• Working experience in retail
• MS Office proficiency
• Key sense of attention to detail
• Strong Visual merchandising skills

Requirements:

• Grade 12 / Equivalent (Essential)
• Tertiary education relevant to the field
• 1-2 years’ experience in marketing
• Visual Merchandising experience (Essential)
• Own reliable vehicle and Driver’s license is essential
• Excel Intermediate is essential.
• Ability to travel (locally)
• Cell phone essential
• JHB/Pretoria Based (Essential)